1. Agreement and eligibility
These Terms govern your access to Lumeraya websites, accounts, subscriptions, applications, configurations and related services (the “Service”). By creating an account, purchasing, activating a code or using the Service, you agree to these Terms.
You must have legal capacity to enter this agreement and must not use the Service where doing so is prohibited. If you act for an organization, you confirm that you are authorized to bind it.
2. Your responsibility and local law
You are solely responsible for determining whether VPN technology and your intended use are lawful in every country or network that applies to you. Lumeraya does not provide legal advice, does not authorize unlawful conduct and cannot know every user’s location, status or purpose.
You must comply with applicable laws, court orders, sanctions, third-party rights and network rules. Technical availability does not mean that a particular use is lawful.
3. Acceptable use
You may not use the Service to distribute malware, conduct unauthorized access or attacks, send spam, exploit children, threaten or harass others, commit fraud, evade lawful sanctions, interfere with infrastructure, or infringe intellectual-property rights. You may not resell or share access beyond the limits of your plan.
You are responsible for activity performed through your account, credentials and configurations. Keep them confidential and notify support if you suspect compromise.
4. Plans, delivery and payments
Plan features, duration, available locations, device access and price are shown before purchase. Availability may change for operational, security or legal reasons. Prepaid codes are bearer instruments: anyone holding a valid unused code may activate it.
Payments through marketplaces are also subject to that marketplace’s terms. Unless mandatory law requires otherwise, activated digital access and consumed service periods are non-refundable. Confirm compatibility before purchase and contact support promptly if delivery fails.
5. Suspension and termination
We may limit, suspend or terminate access when reasonably necessary to protect users or infrastructure, investigate abuse, comply with law, address non-payment, or enforce these Terms. Where practicable, we may allow an opportunity to correct a non-urgent violation.
6. Service and third-party software
The Service depends on networks, hosting providers, operating systems and third-party client applications outside our control. We work to maintain availability, but do not guarantee uninterrupted access, a particular speed, compatibility with every device, or access to every website or location.
The Service is provided “as is” and “as available” to the fullest extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement where such disclaimers are lawful.
7. Limitation of liability
To the fullest extent permitted by law, Lumeraya and its operators will not be liable for indirect, incidental, special, consequential or punitive damages, loss of profits, data, business or reputation arising from the Service. Our aggregate liability for a claim will not exceed the amount you paid for the affected Service during the three months before the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.
8. Changes and contact
We may update the Service and these Terms. Material changes will be published with a new effective date. Continued use after the effective date constitutes acceptance where permitted by law.
Questions and legal notices may be sent to legal@lumeraya.com. These Terms should be reviewed by qualified counsel for the operator’s incorporation and target markets before commercial launch.